1300 132 274

Quikclicks Account
  1. Home
  2. Knowledge Base
  3. Email
  4. My Mailbox keeps filling up. How do I fix this?

My Mailbox keeps filling up. How do I fix this?

When your Email inbox gets full and uses up all the allocated space of your email account, other people will not be able to send you Emails. To free up some space on your email account, you need to log into the Webmail account for that Email address and delete older messages.

If your Mailbox keeps filling up, it’s likely your Mail program is telling the web server to keep a copy of all the messages on the server and this is making the Mailbox fill up each time you receive a few emails. To change this setting in your mail program please follow the steps below:

1. On the Tools menu, click E-mail Accounts

2. Click View or change existing e-mail accounts, and then click Next.

3. Select your account, and then click Change.

4. Click the More Settings button.

5. Click the Advanced tab, and under Delivery, select the Leave a copy of messages on the server checkbox.

6. Select the Remove from server after x days and type in a value of 7 (days). This will tell the server to download all E-mail messages to your computer but only leave a copy of the messages on the web server for a certain number of days. This is the most common setting for people who want to read their messages at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave messages on your e-mail server, the greater the risk of filling-up your web server storage and exceeding your mailbox size quota.

7. Click OK, and then click Finish.

remove copy

If you receive large volumes of email, you can take advantage of Gmail’s large amount of free online storage and use Gmail to manage all of your incoming and outgoing email instead of the default web hosting account. This will also allow you to use your Gmail account to send and receive Emails, but still allow your business Domain Name to be used instead of your @gmail.com email address. To do this read our Using Gmail to manage all of your incoming and outgoing POP3 Email Knowledgebase article.

NOTE: As a courtesy, we supply information about usage of some third-party products, but we don’t endorse or directly support these products and are not responsible for the functionality or reliability of them.

Was this article helpful?

Related Articles