1300 132 274

Website Support plans

Our website support plans provide security against bugs or compatibility issues that may arise as web browsers and technologies change. They are also ideal for those businesses that don’t have the time or skills to keep their websites up-to-date.

All of our Website Support plans offer discounted pricing to customers hosting with Quikclicks and our higher-level Support plan comes bundled with an enterprise-level backup service to ensure piece of mind with automated, secure backups on military-grade data centres.

 
Website Support
and Maintenance
Options
 

bronze support plan silver support plan gold support plan

No Support Plan
 
 
Cheap Web Hosting Plan | Order Silver Web Hosting

Bronze Website
Support Plan
 
 
Order Bronze Website Support Plan
Silver Website
Support Plan
 
 
Order Silver Website Support Plan
Gold Website
Support Plan
 
 
Order Gold Website Support Plan

Discounted Bundle
Enjoy a discounted monthly rate when bundled with a Quikclicks Web Hosting account

$30 + GST p/m*
(when website is hosted with Quikclicks)

$100 + GST p/m*
(when website is hosted with Quikclicks)

$250 + GST p/m*
(when website is hosted with Quikclicks)

Monthly cost
(when website is not hosted on Quikclicks Web Hosting plan)

$50 + GST p/m*
(save $20 p/m
when bundled with
Web Hosting)

$150 + GST p/m*
(save $50 p/m
when bundled with
Web Hosting)

$350+GST p/m*
(save $100 p/m
when bundled with
Web Hosting)

Included Value
Save money on hourly charges

$100 + GST
included value!

$200 + GST
included value!

$450 + GST
included value!

Technical Support in using your CMS/Ecommerce website; Troubleshooting user/system errors; bugs; compatibility issues

Website Support bronze
1 hour Support Ticket

Website Support bronze
1 hour Support
per month

Silver Website Support tick
1 hour Support
per month

Gold Website Support tick
2 hours Support
per month

Updates to your CMS/Ecommerce website settings; features; functionality; content; layout

Silver Website Support tick
1 hour of Website Updates and maintenance per month

Gold Website Support tick
2 hours of Website Updates and maintenance per month

Enterprise-level, Automated Backups of your website using military-grade encryption and storage

Gold Website Support tick
Premium Backup Solution valued at $50 + GST p/m
included free of charge!

Discounted rate for Quikclicks Web Hosting customers

Website Support bronze

Silver Website Support tick

Gold Website Support tick

Access to Priority Support Tickets with our Sydney-based, specialist web developers

Website Support bronze tick

Silver Website Support tick

Gold Website Support tick

9am-5pm Sydney-based Business support line (no call centres)

Website Support bronze tick

Silver Website Support tick

Gold Website Support tick

Billing cycles

$100 + GST p/h,
as required

3, 6 or 12
months

3, 6 or 12
months

3, 6 or 12
months

Auto debit by Visa or Mastercard with no lock-in contracts!

Website Support bronze tick

Silver Website Support tick

Gold Website Support tick

 

Order 1 hour Website Support Ticket

Order Bronze Website Support Plan

Order Silver Website Support Plan

Order Gold Website Support Plan

Things you need to know:

* Support plans are charged quaterly, in 3 month blocks via Direct Debit. The ongoing service can cancelled at any time. Discounted “bundle” pricing for websites hosted ona Quikclicks Web Hosting account.

Unused Support or update hours can not be rolled over to following month.

Updates to the website (such as, updates to website settings, features/functionality, content, layout, etc) are classified as ‘Updates’ and are not included as Support items.

If a support issue is related to the client’s own hosting server or network being unavailable, Quikclicks will not be responsible to resolve those issues. In such cases, Quikclicks will provide instructions for a client to liase with their hosting provider to get server access restored.